Privacy Policy

Effective Date: November 18, 2025

Last Updated: November 18, 2025

Introduction

Look, we get it - privacy policies can be a real slog to read through. But here at Onyx Arethium Legal Services, we're pretty serious about protecting your information. After all, we deal with sensitive corporate and IP matters every single day, so trust isn't just some buzzword for us - it's literally the foundation of what we do.

This policy lays out exactly how we handle your personal info when you interact with our services, whether that's through our website, phone calls, emails, or in-person consultations. We've tried to keep things straightforward because nobody needs more legal jargon in their life than necessary.

By using our website or engaging our services, you're agreeing to the practices described here. If something doesn't sit right with you, we'd honestly prefer you reach out to us at info@onyxarethium.info so we can talk it through.

What Information We Collect

We're not in the business of collecting data just for the sake of it. Everything we gather serves a specific purpose related to providing you with quality legal services.

When you reach out to us or retain our services, we'll typically collect things like your name, email address, phone number, business name, job title, and mailing address. Pretty standard stuff that lets us actually communicate with you and understand who we're working with.

Depending on what you need help with, we might collect info about your company structure, intellectual property assets, contract details, litigation history, and other stuff relevant to your legal matter. This is all protected under solicitor-client privilege once we establish that relationship.

Like pretty much every website out there, we automatically collect certain technical information - your IP address, browser type, device info, pages you visit, how long you stick around, and where you came from. This helps us keep the site running smoothly and figure out what's actually useful to visitors.

When it comes to billing, we'll need payment details. We use secure third-party payment processors for credit card transactions, so we don't actually store your full card numbers on our systems. We'll keep records of invoices and payments for accounting purposes and regulatory compliance though.

How We Use Your Information

We're not gonna beat around the bush here - we use your info to do our jobs properly and run our practice effectively. Here's the breakdown:

  • Providing Legal Services: This is the big one. We need your information to actually represent you, draft documents, conduct legal research specific to your situation, and communicate about your matters.
  • Client Communication: Responding to your inquiries, sending updates on your cases, scheduling consultations, and generally keeping you in the loop about things that matter to your legal affairs.
  • Billing & Accounting: Processing payments, sending invoices, maintaining financial records as required by law and professional regulations.
  • Website Improvement: Analyzing how people use our site so we can make it better and more useful. Nobody likes a clunky website.
  • Legal Compliance: Meeting our obligations under Canadian law, Law Society regulations, and professional conduct rules. There's a lot of regulatory stuff we've gotta stay on top of.
  • Marketing & Updates: With your permission, we might send you newsletters, legal updates, or info about services that might be relevant to you. You can opt out anytime - we won't take it personally.
  • Risk Management: Conflict checks, fraud prevention, and protecting against security threats to our systems and client information.

When We Might Share Your Information

We don't just hand out your information like candy on Halloween. Solicitor-client privilege is sacred to us. But there are some limited situations where sharing becomes necessary:

With Your Consent

When you explicitly authorize us to share info with third parties - like opposing counsel, expert witnesses, or other professionals involved in your matter.

Service Providers

We work with trusted vendors who help us run our practice - cloud storage providers, IT support, payment processors, document management systems, and the like. These folks are contractually bound to keep your information confidential and only use it for the specific services they're providing us.

Legal Obligations

Sometimes the law requires disclosure - court orders, subpoenas, Law Society inquiries, or situations where we're legally required to prevent harm or illegal activity. We'll resist improper requests, but we've also gotta comply with valid legal demands.

Business Transfers

If we were to merge with another firm, sell our practice, or undergo some other business transition, client information would be part of that transfer. Any successor would be bound by the same confidentiality obligations we are.

How We Store Your Data

Your information is stored on secure servers located in Canada. We use a combination of physical files (because yes, we still use paper for some things) and encrypted digital storage systems that comply with Canadian data protection standards.

As for how long we keep your stuff - that depends on the nature of the information and legal requirements. Active client files are retained for as long as we're working together and then for several years afterward as required by Law Society rules and limitation periods. Some records we're legally required to keep for specific timeframes, while other information might be retained indefinitely if it has ongoing relevance.

When it's time to dispose of information, we do so securely - shredding physical documents and using secure deletion methods for digital files.

Cookies & Tracking Technologies

Yeah, we use cookies. Not the delicious kind, unfortunately. These are small data files that help our website function properly and remember your preferences.

Types of Cookies We Use:

  • Essential Cookies: These keep the site working. You can't really opt out of these without breaking functionality.
  • Analytics Cookies: Help us understand how visitors use our site so we can improve it. These are typically anonymized.
  • Preference Cookies: Remember your settings and choices so you don't have to re-enter them every time.

Most browsers let you control cookies through their settings. Just know that blocking certain cookies might make parts of our site less functional.

Your Privacy Rights

Under Canadian privacy law (specifically PIPEDA and related provincial legislation), you've got several rights when it comes to your personal information:

Access

You can request to see what personal information we have about you. We'll provide it within a reasonable timeframe, subject to certain legal restrictions.

Correction

If something's wrong or outdated, let us know and we'll fix it. Accuracy matters, especially in legal work.

Withdrawal of Consent

You can withdraw consent for certain uses of your information, like marketing communications. Just understand that this might limit our ability to provide certain services.

Complaints

If you think we've mishandled your information, you can file a complaint with us or with the Office of the Privacy Commissioner of Canada.

To exercise any of these rights, just shoot us an email at info@onyxarethium.info or give us a call at (416) 555-0187.

Security Measures

We take security seriously - like, really seriously. Our approach includes:

  • Encryption for data transmission and storage
  • Secure, password-protected systems with multi-factor authentication where appropriate
  • Regular security audits and updates to our systems
  • Restricted access to client information on a need-to-know basis
  • Physical security measures for our offices and file storage
  • Employee training on confidentiality and data protection
  • Secure disposal procedures for information that's no longer needed

That said, no system is 100% bulletproof. While we'll do everything reasonable to protect your information, we can't guarantee absolute security. If there's ever a breach that affects your information, we'll notify you and the relevant authorities as required by law.

Third-Party Links

Our website might contain links to other sites - legal resources, court websites, regulatory bodies, that sort of thing. Once you click away from our site, this privacy policy doesn't apply anymore. We're not responsible for the privacy practices of other websites, even if we link to them. Always check out their privacy policies before sharing any personal information.

Children's Privacy

Our services are directed at businesses and adults. We don't knowingly collect information from anyone under 18. If you're a parent or guardian and think your kid has somehow provided us with personal information, please contact us immediately and we'll delete it.

Changes to This Policy

Privacy laws and our practices evolve over time, so we might update this policy occasionally. When we make changes, we'll update the "Last Updated" date at the top of this page. For major changes, we'll try to give you more prominent notice - maybe an email or a notification on our website.

We'd recommend checking back here periodically, especially if you're concerned about how your information is being handled. Continued use of our services after changes take effect means you're cool with the updated policy.

Questions or Concerns?

If you've got questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we're handling your information, don't hesitate to reach out. We'd rather address your concerns directly than have you wondering about them.

Get In Touch

Onyx Arethium Legal Services

1250 Bay Street, Suite 800
Toronto, ON M5R 2A5

Phone: (416) 555-0187

Email: info@onyxarethium.info

If you're not satisfied with our response to a privacy concern, you also have the right to contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca or 1-800-282-1376.